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Introduction
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Contract - Applicability
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Responsibilities
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Privacy Notice
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Security
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Personal Data Protection
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Products
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Payment Methods
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Orders
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Delivery/Shipping Cost
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Guarantee and defects
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Legislation
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Consent
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Contact us
1. Introduction
"bubblenature.net"
is an electronic shop created by "bubblenature", offering
selected natural cosmetic products. The terms and conditions below, will be
applied for the use of the electronic shop "bubblenature.net" which can be found
at the following address: www.bubblenature.net. Using this web site, the users
agree in all terms and conditions below. If some users do not agree with these
terms and conditions, then they should not proceed in the use of the electronic
shop.
2.
Contract-Applicability
The current general
conditions of sale (below named GCS) enforce in an exclusive way upon trades
between
bubblenature.net
below named "the saler"
and the author of the order
below named "the purchaser" or "customer"
on the web site www.bubblenature.net for sales of products.
Any demand opposite to these GCS will be rejected unless the saler was expressly
informed of it by a letter of the purchaser and that the saler had recognized
applicability.
The saler can modify the present GCS. These modifications will be published on
the web site www.bubblenature.net.
The purchaser agree with the present GCS without any restriction nor reserve by
placing order on the site www.bubblenature.net. If the user of the web site
doesn't accept these GCS, he is requested not to use the site.
The purchaser can simply, freely and constantly consult these GCS by visiting
the site and clicking on the link "Conditions of sale".
3. Responsibilities
Responsibility of "bubblenature.net" could not be charged in the event of a
non-respect of the country legislation where the products is delivered. It is up
to the purchaser to check possibilities of importation or use of the ordered
products.
Pictures and texts illustrating products are not contractual. Consequently,
"bubblenature.net" is not responsible for errors in one of these pictures or
texts.
"bubblenature.net" can't be responsible for the in-execution of the contract in
the event of unavailability of the product, consequent to flood, fire, all-out
or partial strike in particular with the mail and transport services.
"bubblenature.net" can't be responsible for damages consequent to trading
losses, loss of profit, loss of chance or expenses.
"bubblenature.net" set up some hypertext links towards other sites. It can't be
responsible for contents of these sites if they would contravene the
legislation.
"bubblenature.net" can't be responsible for the nature of the products or for
the advices. The purchaser/the user acts under his own responsibility.
4. Privacy
Notice
The
"bubblenature.net" Two Point Online Privacy Pledge
Personal information is not sold, bartered or given away without your
permission.
Personal information has restricted access and is protected with secure login.
If you
have concerns or questions about this statement or about "bubblenature.net"
online privacy practices, you should contact bubblenature.net at
info@bubblenature.net
Applicable Web Sites
This online privacy statement applies to bubblenature.net
5. Security
Data security is important to "bubblenature.net" and we have
industry-leading technology in place to ensure any personal information you
voluntarily submit is safe including secure sockets layer (SSL) technology to
protect the storage and transfer of your personal information. We also use
digital secure server identification from Verisign to provide you with the best
protection technology on the Internet. Visitor information is stored in secured
databases and is protected from unauthorized access.
Unless you choose to provide it, "bubblenature.net" will not collect
any personal information such as your name, address, telephone number or e-mail
address. Your information will not be sold, bartered or shared with anyone at
anytime by "bubblenature.net" in any way that is not noted at the point
of collection or without your permission, unless we are required to do so by
law.
"bubblenature.net" collects certain technical and browsing information
from visitors, such as the domain named used, pages visited and the date and
time you logged on. Such information helps us make the Site more useful to
visitors. "bubblenature.net" utilizes cookies and beacons provided by a
third-party service provider to collect and process this information. Although
this service provider collects and processes information coming from our sites
on our behalf, "bubblenature.net" controls how that data may and may not
be used. No personally identifiable information is collected. Technical and
browsing information from visitors also may be combined with the information of
other visitors on an aggregated basis. Combined technical and browsing
information may be disclosed to third parties to assist in these purposes.
Technical and browsing information for individual visitors is not disclosed to
third parties.
Notification of Changes
This policy may be revised over time as new features are added to the applicable
site. Please check for information about revisions to our online privacy policy.
If, however, we are going to use visitors personal identifiable information in a
manner different from that stated at the time of collection we will notify those
affected via e-mail (if applicable).
6. Personal data protection
The customer can receive proposals or information about offers from the saler or
from his partners, by e-mail, by telephone or by mail. If the purchaser does not
wish it, he should writing to the saler to specify it.
By adhering to the GCS, the purchaser has taken into account this policy of
personal data protection and authorizes the saler to collect and use these
datas.
This web site uses cookies (text files). They do not make it possible to record
personal data. Private life of the customer is respected. Cookies are only used
to better serve the net surfers, in particular when they are customer or when
they are registered to benefit from one of the services of the site.
7. Products
Products
availability
The saler does his
best to ensure availability of the products. But they are sold within the limit
of stocks. This is also applied to special offers that perhaps will be presented
occasionally.
Any indication on a product availability (quantity available) is provided to the
customer at the time of the order. If in spite of the vigilance of the saler,
the products are out of stock after the order, the saler will inform the
purchaser by mail or e-mail as soon as possible.
Returns
Purchaser can return
products seven days after
the delivery. He can ask for an exchange or a
refunding, but he must pay the return fees.
Returns need agreement of the saler. If the product will fill the requirements
to obtain refunding (complete, packed and in a perfect state of resale
products,), it is carried out with a voucher on a forthcoming order. The
purchaser will be responsible for carriage costs.
Damaged, incomplete or dirty items won't be refund.
At the end of this thirty days deadline, the products are considered in
conformity with the order and accepted by the purchaser.
Property
Delivered goods will remain the property of the saler until the purchaser has
filled all his obligations and in particular until the integral payment, with
interests if necessary.
This reserve of property
fit the transfer of the risks which are the responsibility of the purchaser from
the date of the shipment of the ordered products.
8.
Payment methods
Cash on Delivery
(ONLY
for orders WITHIN Cyprus)
Cash on Delivery is available only for orders with in Cyprus
Credit card (ONLY
for orders from Greece and rest
Europe
as well as USA)
This web site benefit from SSL secured payment. All information are
crypted and so transactions are 100% safe. Thelocked padlock
in the bottom of the page and the URL starting by "https" make you sure
of it. All information you provide (last name, first name, address, credit card
number, etc.) are encoded and do not go all over the web clearly. Nobody is
able to read them.
In addition, datas about your credit card aren't recorded by us. The third
party, 2Checktout who is a bank runs the transaction. There's really
no risk.
The
payment of your order is handled by 2CO.
(2 Check Out:
http://www.2checkout.com)
and EURO is the only currency that the credit card is charged.
Note: For orders in the USA, only purchases over 250 EURO are accepted.
We
accept following credit cards:
VISA,
MasterCard,
American Express,
Discover/Novus,
Diners
Club,
JCB
9.
Orders
Order consists in purchasing one or several products/services from the internet
site
"bubblenature.net"
by a customer. An order is contracted when the purchaser
select the wished products, record the information of delivery and billing,
choose a delivery and a payment method and pay the corresponding amount.
When the purchaser confirms his order by clicking on the button "confirm order",
he fully accepts the GCS without reserve. A summary of the delivery will be sent
to the e-mail address of the customer. This message is worth acceptance of the
order and it validates the transaction.
"bubblenature.net"
display on its web site products to be sold. Characteristics
of them are shown. However information could be incomplete or could not meet the
purchaser/user requirements. But this one can send a message to
info@bubblenature.net to require additional information on products before
proceeding to the purchase. The purchaser is responsible for the choice and the
purchase of a product.
The saler is not responsible for damages due to a bad use or conservation of the
products.
"bubblenature.net"
can cancel orders from a customer with whom there would be a
litigation on the payment of a former order or whom would be risky or
fraudulent.
Transaction of orders - Policy of prices
Bubblenature.net accept orders from Cyprus, Greece
and rest Europe as well as USA
The prices are indicated in CYPRUS pounds, EURO. They do not included carriage
and shipping costs. For shipping prices see "Shipping & price" The saler can
constantly modify the prices. But he must sell products at the displayed prices
during the order process.
"bubblenature.net" can not be responsible for mistakes in the used
conversion system, nor for any difference between the estimated total amount of
the order and the amount of the invoice. The saler can instantaneously add all
new taxes or rate increases.
Value-added tax
(VAT)
All taxes charged
by the country of delivery should be paid by the buyer.
Customs duty
The taxes of
customs or taxes of importation must be paid as soon as the products reach the
country of destination. The purchaser must discharge any additional tax. The
saler does not have any control on these taxes and can't forecast them. Custom
policies strongly vary from one country to another. bubblenature.net
invites the purchaser to contact his local custom office for further
information.
Confirmation of your
order
After the order submission, you will receive email
which will confirm your order (according to your indicated email address)
Cancellation
of your order
At the
moment cancellation of your order is not available.
Modification
your order
After
the order submission no changes can be made.
Order Progress
(Trackıng)
"bubblenature.net" gives you
the ability of watching the progress of your order, via the lınk "Order
progress" where you can be informed of the stage of your order.
10.
Delivery/Shipping Cost
Delivery deadline estimate
Delivery can be made in Cyprus, Greece and rest Europe,
with in 3-7 working days from the day of order.
Delivery in the USA can be made within 7-14
working days from the day of order. In exceptional cases and after
you have been informed, the time of delivery can be extended.
Delivery Method
The only delivery method available is via (Courier):
Cyprus:
First Choice Courier Services
Tel.: 77777556
Greece
and rest Europe: Cyprus
Postal Services
(Postal
Parcels or EMS/Datapost services)
USA: DHL
You can check the progress of your order (tracking) at
www.dhl.com
Shipping Price
For orders within Cyprus
and less than 35 EURO, there is 3,50 EURO
delivery charge.
For orders within Cyprus and over 35 EURO, we offer
FREE shipping.
For orders outside Cyprus, there is 9 EURO shipping
charge (for Greece and rest Europe).
For orders outside Cyprus (USA), there is 26 EURO shipping
charge.
The delivery is made to the given address. The purchaser is responsible for
giving all necessary information for the good routing of the parcel. He is
responsible from the time the ordered products have been shipped. Delivery
periods are given only as an indication and correspond to the average times of
conveyor treatment for each country.
In case of articles that will be deliverable on different dates, the delivery
period is based on the longest period. But the saler can split the deliveries.
The treatment and forwarding fees are invoiced once.
If the received products are damaged during the transport, the purchaser will
have to indicate it on the delivery receipt of the conveyor, sign it and refuse
the parcel. Then, as soon as the saler receive the parcel in his origin packing,
he will return new products to the purchaser. The purchaser must announce the
delivery issue at least in the two wrought days after the delivery, by
addressing an e-mail to info@bubblenature.net
If ever the received product don't correspond to the ordered one, or if a
product is missing, the purchaser will have to indicate it on the delivery
receipt and declare it to the saler at the latest two wrought days after the
delivery.
"bubblenature.net"
can't be
responsible for cases of absolute necessity (strikes, floods, fire, etc
(nonexhaustive list).
If a parcel is not asked for and returned to
"bubblenature.net"
the customer could receive his parcel again by paying again
conditioning and carriage costs.
11. Guarantee and defects
They are guaranteed
against any defect, for 7 days period as from the delivery date. In this case,
the saler will have to replace the product found defective by his services.
Products from "bubblenature.net" must be preserved safe from moisture, from high
temperature or intense luminosity. The guarantee will not work if they have not
been stored under these conditions.
12.
Legislation
The contract to
carry out takes place under the legislation of the Republic of Cyprus and EU
laws.
13. Consent
"bubblenature.net" respects the online privacy of all online visitors.
By using the Web site, you consent to the collection and use of this information
by "bubblenature.net" in a manner consistent with the guidelines stated
in this policy.
14. Contact Us
We use e-mail links on this page to allow you to contact us directly with any
questions or comments you may have and try to reply promptly. We use this
information to respond to your questions and may record your comments to improve
our customer service. If you have any questions about the "bubblenature.net", please e-mail us at
info@bubblenature.net.
Additionally you can telephone on +357
99533552 to contact our sales representative.
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